Saturday, April 17, 2010

I am switching from AM Housekeeping to PM Housekeeping in a couple of weeks until the end of my program (June 4th). I really really hate the job I have now (AM Housekeeping) and I've asked my manager probably like a million times to see if there were any alternatives to doing what I was doing.

Well I finally had it about a week ago when I FAILED a room inspection because there were some coffee grinds in the inside/back of the coffee maker (where the water goes) in a suite. I had spent TWO HOURS doing that checkout, busting my ass to make sure it was PERFECT because my manager told me the inspectors were going to be there that day. And what do I get for it? A failed room inspection. On something I didn't even know I was SUPPOSED to do! See, in training, they told me I had to clean the pot and the thing the filter goes into etc, and showed me how to do that. Never once was I told or showed how to clean the inside of the maker. Well apparently there is this powdery chemical stuff and I am "supposed to" put it inside the coffee maker and run the coffee pot twice and that cleans the inside. WTF. Thanks for telling me this when I was BEING TRAINED. And thanks for failing me on a room inspection. WTF.

So basically I HAD IT. I am sick of being at a job where NOTHING I do is EVER good enough, no matter HOW HARD I work. I bust my ass ALL DAY LONG cleaning and cleaning and cleaning, and then they will always find SOMETHING to make me feel like crap about, like I am not working hard and I'm being LAZY because I missed a teeny tiny water spot on the bottom corner of the mirror or because there is some dust inside the vent or because I missed one little hair behind the door in an occupied room. It just seems like nothing is ever good enough and it doesn't matter how hard I work. So, yeah, I HAD IT.

I was sick of feeling like crap every day at work (physically and mentally) so I went to my manager's office to self-terminate because well...yeah, my job was basically ruining my time here. But he talked to his boss and they are letting me switch to PM housekeeping which is apparently MUCH better, still involves cleaning rooms (but less than AM housekeeping). But will also involve running things to rooms upon request (towels, fridges etc) and they said can also involve being resort custodial. This seems like it will be way less hard on me and like I'll be much happier. It apparently involves a LOT more guest interaction (housekeeping...yeah, barely any) and I probably won't be as tired and I'll actually get to go out and DO THINGS.

So I am really happy they finally took into consideration how housekeeping was definitely NOT a good fit for me...I'm still technically going to be in the housekeeping role, but doing different things than I was. Hopefully this is a lot less stressful, upsetting, and painful!
 

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